Patient Access Services

Patient Access Services

At Morris Health Care, there’s no complex setup or disruption to your workflows. From scheduling to financial counseling, our experts ensure every step of the front-end process is seamless, accurate, and dependable. We integrate directly with your EMR or PMS to provide real-time visibility, efficient communication, and consistent operational support. With Morris Health Care Access, your practice gets a partner that works tirelessly behind the scenes to improve efficiency, reduce costs, and deliver exceptional service at every patient touchpoint.

What You Get with Our Morris Health Care Patient Access Services:

Appointment Scheduling & Confirmation
Outbound reminders, inbound scheduling support, rescheduling, waitlist management, and direct calendar updates.

Pre-Registration Services:
Collection and verification of patient demographic, insurance, and intake information, plus pre-visit instructions.

Professional Call Answering & Routing
Live support, call triage, secure message handling, and inquiry management customized to your workflows.

Patient Outreach & Follow-Up
Proactive engagement for follow-ups, care gap campaigns, missed appointments, and post-visit satisfaction outreach.

Pre-Collections & Financial Counseling
Cost estimations, financial discussions, payment collection, and flexible payment plan options—all documented thoroughly.

Referral Intake Management
Efficient processing of incoming referrals, insurance verification, scheduling coordination, and communication with providers and patients.