Appointment Scheduling

Appointment Scheduling Outsourcing

While many scheduling services are available online, there will always be people who prefer to call in and speak with a representative to schedule their medical appointments. Even one missed call can lead to a loss in revenue and send your potential patients elsewhere. What you need is a call center solution and a team with the skills to effortlessly manage your appointments.

Morris Health Care specializes in patient scheduling services through our offshore call centers in the Philippines. Our services allow you to focus on the patients in front of you while we set you up for later today, tomorrow, and beyond.

Why Outsource Appointment Scheduling?

Outsourcing appointment scheduling opens your medical practice up to improved efficiency and increased productivity. With the Global team focusing on this one task, we can hone our actions and develop ways to enhance the scheduling process. Meanwhile, your staff can handle other day-to-day work in the office. We function as a partnership, ensuring timely communications and accurate scheduling.

Our teams have experience working with hospitals, private practices, home health services, and most other types of medical facilities. We know what goes into making one thrive, and we strive to do our part through our inbound and outbound calling services. When we are not fielding calls from people looking to make an appointment with your business, we will place our own calls to existing patients, confirming appointments and ensuring everything is prepared for the day of your meeting.

How Global Benefits Your Workflow

When patients call you to set up an appointment, part of their reason for doing so is to facilitate a connection with your practice. In that way, it may feel like outsourcing appointment scheduling to a third party is counterintuitive. At Global, we approach things differently, and that makes all the difference.

Our call center staff is highly trained in personable, professional patient communication through our exclusive training platform, Global Academy. When you partner with us, our team will become an extension of your staff and use our SOC 2 Type 2-compliant software to protect your data. You will also appreciate benefits such as:

The Time Zone Advantage: Your patients should be able to make appointments any time of day. Since our offshore call centers are located in the Philippines, we will stay on call while you are asleep, ensuring your patients can talk to someone whenever they want.
24-hour turnarounds: We pride ourselves on our 24-hour turnaround time. When it comes to medical scheduling services, we will connect with your patients within a day of your request.
U.S. holiday coverage: Your holidays are just another day at the office for us. While you enjoy your time off, we will continue to serve your patients by making appointments, adjusting accounts, and more.

Discover Your New Patient Scheduling Service Today

Finding the best ways to care for your patients is an ever-evolving practice. Global can help you do so more efficiently. Let us manage the administrative and billing mechanics while you keep your focus where it belongs — on the medicine. Make an appointment today, and we will show you how our call center appointment scheduling works.