Clinical Surveys

Patients receive follow-up calls within 48 hours after leaving provider care.

Morris Health Care employs highly-trained clinicians to survey patients and inquire about changes in their condition, confirm whether discharge instructions were understandable, discuss how they would rate personnel and overall experience, as well as other necessary questions to provide your organization with clinical feedback and follow-up. All responses are sent to the designated provider.

From our secure call centers in The Philippines, patients are contacted within 48 hours of discharge. Patient Call Center employees are professional, respectful and have extensive knowledge of U.S. culture and healthcare terminology. We can work with Certified Consumer Assessment of Healthcare Providers & Systems (CAHPS) vendors to perform the required patient outreach and data collection necessary for your clients.